The tasks in this pack allow students to practise the word processing skills required for National 4 Administration and IT Communications.

The tasks incorporate the following skills:
Using the Internet - using search engines, navigating hyperlinks; copying information from a web page to another document, using favourites or bookmarks, printing information and an extract of information; Using e-mail - composing an e-mail by entering text, sending to one recipient, marking urgent, adding an attachment, using an appropriate layout; Use an e-diary - scheduling an appointment, specific times and allday events, setting reminders, printing calendar: in daily, weekly, monthly view

20 tasks give learners the opportunity to practise skills.

NOTE: This pack is a re-write of Pack 14/269 to reflect the differences and new look of MS Office.