This pack is designed to give you practice in using various tools to communicate within a business context, for N3 level. The tasks incorporate the following skills:

•  Using the Internet, Presentation Software, Desktop Publishing, using e-mail.

Printing instructions have only been included where this skill is being assessed.  Electronic solution files have been included for display on a whiteboard.  There is no solution for task 9 as learners have a free choice on the content of their presentation.

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